Narmada Winery



Narmada Winery Frequently Asked Questions (FAQ)



Q: Are you closed because of COVID-19?
A: Narmada Winery is open

Open Hours:
Monday . . . 11-5 P.M.
Thursday . . 11-5 P.M.
Friday . . . . . 11-5 P.M.
Saturday . . . 11-5 P.M.
Sunday . . . . 11-5 P.M.



Q: What new safety policies have you implemented for COVID-19?
A: We are abiding by federal and state COVID-19 regulation in order to ensure customer safety and remain safely operating



Q: Are reservations required?
A: Yes, reservations are required seven days a week.



Q: Are masks required at the winery?
A: Please wear face masks when you are not at your table. All patrons must bring face masks.

Q: Do you have food for sale at the winery?
A: Food is available by pre-order when you make your reservation, at least 24 hours in advance.



How do we protect your data?
A: We use a TLS certificate to give you a secure connection to our website and encrypt your data using AES 256 CBC.

What happens if I make a reservation for a Tuesday or Wednesday?
A: Our website allows you to make reservations for Tuesday's and Wednesday's. However, we are not open on these days. You will not be charged for your reservation, but for obvious reasons, you will not be served on these days.

Will I be charged if I cancel my reservation?
A: As long as you cancel your reservation at least 24 hours prior to your reservation, you will not be charged. However if you fail to show up for your reservation that you have not canceled, you will be charged. Reservations can not be canceled within 24 hours of your reservation date.

If I select a table preference, am I guaranteed that table?
A: We unfortunately cannot guarantee that you will get the table preference that you select. Selecting a preference tells us to prioritize you getting the table of your choosing. But due to limited space, we may have to place you at a different table.

Do I have to pre-order wine/food to make a reservation?
A: No, you do not have to pre order something to make a reservation. However, we cannot guarantee that we will have food available for you if you do not pre-order. Pre-ordering tells us what supply we need to have ready for the day. We always keep extra stock ready for walk-ins. But once that runs out, we won't have anymore available.

Why do I have to put in my card information if I do not pre-order anything?
A: We enforce a $50 reservation fee. This is what you are paying for even if you do not pre-order.

What am I paying for? A pre-order or the wine/food that I reserve?
A: We enforce a $50 reservation fee. Once paid, this acts as an in-store credit. All purchases (pre-ordered or not) will be purchased with this $50 credit. If your total purchases add up to over $50, then you pay the difference. For instance, if you place a reservation, make your $50 deposit, and order $55 worth of wine/food/other, then you would owe $5, and you will pay a total of $55 all-together for your visit. If your total purchases total $45, then you will owe no additional money since you would have already paid the $50 reservation fee.

I am editing my reservation and the right half of my screen is blank. Why? And what are the implications of this?
A: Due to the current limitations of our website, the right side of the screen that contains your orders and comments will delete itself when you make a reservation. You will have to input this data again. Your previous data can be found in the email sent to you from no-reply@narmadawinery.com when you originally made your reservation. If you do not put this info in again, then your original order will not be saved. You will not be charged multiple times.